Please review our office polices and FAQ's for our office.
Insurance
We make our best effort to take a variety of health plans, but we are not contracted with all of them. It is important that you provide a copy of your insurance information at every visit. This also includes any supplemental insurance.
We will submit claims on your behalf to your insurance carrier if all corrected insurance is provided. However, it is your responsibility to understand your benefits and if a referral is needed to be seen in office. You may contact our office at 480-782-0101 (option 9) for our billing department. We are not contracted with some insurance companies, including, but not limited to: Mercy Care RBHA, AZ Complete Care, Ambetter, and Bright Health.
Rx Refills
If you need a refill for a prescription from our office, please first contact your pharmacy to check if you have any refills available.
If no refills are available, ask your pharmacy to send us an electronic prescription refill request. We will process these requests as quickly as possible, typically within two days, and send the refill back to your pharmacy. Your pharmacy will then notify you according to your preferred method of contact.
Follow Up
If you have not visited our office in the past six months, a follow-up appointment with any provider is required to approve refill requests. Additionally, please ensure you update your pharmacy preference during your follow-up visit.
Documents requiring a provider’s signature will incur a fee, which must be paid either upfront or at the time of pick-up. This policy applies to the following forms: FMLA and Disability Forms. Additional forms not listed may also require a fee at the office’s discretion.